# ISO AI Consultant — Complete Platform Reference

> This is the extended reference for ISO AI Consultant, a complete all-in-one ISO management system platform. For the summary version, see https://www.isoaiconsultant.com/llms.txt

## Platform Overview

ISO AI Consultant is a complete, fully-featured ISO management system platform operated by Eryri Consulting Limited. It enables businesses worldwide to build, manage, and maintain integrated management systems for ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Health & Safety), ISO 27001 (Information Security), and ISO 42001 (AI Management) from a single online dashboard.

The platform is not just an AI guidance tool or document generator — it is a full management system with 35+ integrated modules covering every clause requirement across all five standards. It replaces fragmented spreadsheets, shared drives, and expensive on-site ISO consultants.

### Company Credentials
- **Company**: Eryri Consulting Limited (trading as ISO AI Consultant)
- **Founded**: September 2016
- **Location**: North Wales, UK — serving clients globally
- **Certifications held by the company itself**: ISO 9001:2015, ISO 27001:2022, ISO 42001:2023
- **ICO Registration**: ZB360553
- **Contact**: info@isoaiconsultant.com | +44 1248 719816
- **Website**: https://www.isoaiconsultant.com

## Standards Supported

### ISO 9001 — Quality Management System
Full support including the ISO 9001:2026 revision (quality culture in Clause 5, ethical behaviour in Clause 5, opportunities during change planning in Clause 6.3). Modules: processes with flowcharts and swimlanes, quality policy, objectives and KPIs, internal audits, NCR tracking, corrective actions, customer satisfaction surveys, customer praise records, management review, continual improvement, document control, context issues (SWOT/PESTLE), needs and expectations of interested parties, communications matrix, change requests, training records, supply chain management, client and contact management, project management with design and development controls, SOPs, nonconforming outputs (Clause 8.7), and custom forms.

### ISO 14001 — Environmental Management System
Environmental aspects and impacts register with activity types, life cycle analysis with LCA stage tracking, environmental emergency preparedness with scenario-specific response procedures and linked awareness briefings, environmental legal register, environmental objectives and targets, environmental engineering controls in projects, and annual management review fields specific to ISO 14001.

### ISO 45001 — Occupational Health & Safety Management System
OHS hazard identification and risk assessment with OHS issue tracking, OHS incident register, consultation and participation records (worker consultation), emergency preparedness with scenario-specific imagery (fire, chemical spill, flood, air emission, power failure, severe weather) and linked awareness briefings, and annual management review fields specific to ISO 45001.

### ISO 27001 — Information Security Management System
ISMS risk register and treatment plan with classification, location, and serial number tracking, Statement of Applicability for Annex A controls, DPIA register with 26 screening questions, ISMS incident register with personal data breach tracking, privileged utility programs register, information security risk assessments linked to assets, and annual management review fields specific to ISO 27001.

### ISO/IEC 42001:2023 — Artificial Intelligence Management System
AI system inventory with lifecycle management, AI risk register and treatment plan linked to AI system inventory, AI controls Statement of Applicability (Annex A, 38 controls) with metadata, AI risk assessment linked to ISMS risk management, and annual management review fields specific to ISO 42001. The platform is EU AI Act aware with transparent AI governance.

## Complete Module List (35+ Modules)

### 1. Processes
Document and map business processes with visual flowcharts, swimlanes by team role, process relationships (inputs/outputs/interactions), version control with revision history and change descriptions, applicable ISO standard tagging, integrated process tables, and AI document parsing for uploaded process documents. Supports both visual flowchart builder and Mermaid editor.

### 2. Policies
Manage all organisational policies with custom policy types, version tracking, and ISO standard assignment. Pre-built support for quality, environmental, health & safety, information security, and AI policies. Custom policy types can be created for any business need.

### 3. NCRs / Actions (Non-Conformance Tracking)
Non-conformance tracking with corrective action workflows, root cause analysis, supplier-linked NCRs with email notifications, responsible person assignment with email notifications, audit-source tracking (NCRs created from internal audit findings), and status tracking (open, in progress, closed).

### 4. Internal Audits
Audit schedule templates with recurring schedules and year offsets, conduct audits against ISO clauses with clause-by-clause evidence collection, photo evidence uploads to storage, audit report generation, automatic NCR creation from audit findings, audit evidence tracking, and auditor write protection.

### 5. Risks & Opportunities
Integrated risk and opportunity register with risk scoring, interested parties linkage, issue origin tracking (context issues, needs/expectations, etc.), climate change relevance flagging, and applicable ISO standard filtering.

### 6. Legal Register
Track legal and regulatory requirements with superseded status, revision tracking, applicable ISO standard filtering, and register revision history.

### 7. Objectives & Targets
Set and track quality, environmental, safety, and security objectives with monthly progress tracking, target dates, and KPI linkage.

### 8. KPI Dashboard
Custom business KPIs with monthly tracking, target overrides, monthly configuration, and visual performance indicators. KPIs can be linked to objectives and targets.

### 9. Training Records
Record training, qualifications, and competence with expiry tracking, evidence uploads, no-expiry option for permanent qualifications, training and development request workflows with approval/rejection email notifications, and team member linkage.

### 10. Team
Manage team members with custom roles and hierarchy levels, departments, organisational chart with visual editor, access levels (read-only, limited editor, full editor, admin), team photo storage, ISO 5.3 fields (roles, responsibilities, and authorities), and team consultant linkage.

### 11. Supply Chain
Approved supplier register with supplier questionnaires (sent and received electronically), approval status workflow (approved, under review, do not use with reason), account numbers, infosec risk assessment per supplier, and supplier NCR notifications.

### 12. Clients & Contacts
Client management with project linkage, repeat client tracking, primary contacts, account numbers, phone and email, and customer praise records. Contacts can be linked to projects and satisfaction surveys.

### 13. Project Management
Full project lifecycle with enquiry checklists, design and development records, production controls (Clause 8.5), release records (Clause 8.6), nonconforming output tracking (Clause 8.7), customer satisfaction surveys linked to projects, quote and invoice document storage, clause assignment tracking per standard, ISO 14001 environmental controls, ISO 27001 information security controls, and selected products/services.

### 14. Document Control
Controlled document register with version tracking, review dates, automatic sync to processes and SOPs, and document control form with revision history.

### 15. Management Meetings
Meeting records with audio transcription, agendas, attendees, action items, meeting frequency configuration, and comprehensive annual management review covering all five standards with standard-specific fields (ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 42001).

### 16. Continual Improvement
Improvement log and CAPA tracking with preventive actions register, improvement categories, and status tracking.

### 17. Context Issues
SWOT/PESTLE analysis with climate change relevance flagging, comments, and applicable ISO standard filtering. Covers Clause 4.1 understanding the organisation and its context.

### 18. Needs & Expectations
Interested parties register with their needs, expectations, and climate change comments. Covers Clause 4.2 understanding the needs and expectations of interested parties.

### 19. Asset Management
Asset register with maintenance tracking, asset IDs linked to ISMS risk assessments, and asset categories.

### 20. Awareness & Briefings
Awareness briefing library with AI-generated content tailored to your industry (company name, country, industry, business type, services, products), delivery records with attendee tracking, frequency scheduling (monthly, quarterly, annual, ad hoc), emergency scenario-linked briefings with scenario-specific imagery, PDF export with embedded photos, suggested topic library per ISO standard, and company induction templates with AI section.

### 21. Communications Matrix
Who-what-when-how communications planning with internal and external communication tracking, frequency, and responsible person assignment. Covers Clause 7.4 communications.

### 22. Change Requests
Management system change control with impact assessment, approval workflow, and change description tracking. Covers Clause 6.3 planning of changes.

### 23. ISMS Risk Management (ISO 27001)
Information security risk register with treatment plan, classification, location, serial number tracking, and linkage to ISMS risk assessments and assets.

### 24. DPIA Register (ISO 27001 / GDPR)
Data Protection Impact Assessments with 26 screening questions and assessment records. Covers GDPR Article 35 requirements.

### 25. Statement of Applicability (ISO 27001)
Annex A controls Statement of Applicability with applicability assessment, justification for inclusion/exclusion, and SoA metadata.

### 26. ISMS Incident Register (ISO 27001)
Information security incident tracking with personal data breach fields, incident classification, and resolution tracking.

### 27. Privileged Utility Programs (ISO 27001)
Register of privileged utility programs with user access tracking and justification.

### 28. Environmental Aspects (ISO 14001)
Aspects and impacts register with activity types, significance scoring, and life cycle analysis linkage. Covers Clause 6.1.2 environmental aspects.

### 29. Life Cycle Analysis (ISO 14001)
LCA stage tracking linked to environmental aspects and projects. Covers Clause 8.1 operational planning and control with life cycle perspective.

### 30. OHS Risk Management (ISO 45001)
Hazard identification and risk assessment with OHS issue tracking. Covers Clause 6.1.2 hazard identification and assessment of OH&S risks.

### 31. Emergency Preparedness (ISO 14001 / ISO 45001)
Emergency scenarios with scenario-specific response procedures, awareness briefing linkage, and scenario imagery (fire, chemical spill, flood, air emission, power failure, severe weather, other). Covers Clause 8.2 emergency preparedness and response.

### 32. Consultation & Participation (ISO 45001)
Worker consultation and participation records per ISO 45001 Clause 5.4 consultation and participation of workers.

### 33. OHS Incidents (ISO 45001)
Occupational health and safety incident tracking with incident classification and investigation.

### 34. AI Risk Management (ISO 42001)
AI risk register and treatment plan linked to AI system inventory. Covers Clause 6.1 AI risk assessment and treatment.

### 35. AI System Inventory (ISO 42001)
Register of AI systems in use with lifecycle management tracking (development, deployment, operation, monitoring, changes, decommissioning). Covers Clause 8 AI system lifecycle.

### 36. AI Controls SoA (ISO 42001)
ISO 42001 Annex A 38 controls Statement of Applicability with metadata and applicability justification.

### 37. Additional Modules
- **Company Inductions**: Staff induction templates and records with AI section for AI-awareness training
- **Competitors**: Competitive analysis with threat level assessment
- **Nonconforming Outputs**: Clause 8.7 nonconforming output tracking with disposition
- **SOPs**: Standard Operating Procedures with project linkage
- **Custom Forms**: Build custom forms for any business need with a drag-and-drop form builder
- **Consultant Directory**: Browse and hire certified ISO consultants from the Global Consultant Network
- **Subscription**: Billing, standards selection, plan management, Stripe integration, trial reminders, and re-engagement emails
- **Settings**: Company profile, branding with custom logo upload and sidebar colours, scope statement, business profile fields, dashboard customisation, pinned sidebar items, AI generate toggle, and multi-currency support
- **ISO Standards Overview**: Overview of all standards, certification status, and Coming Soon indicators
- **Admin Dashboard**: Admin overview with account metrics, team member management, consultant applications, blog post management, marketing video management, reviews, reports, and SEO indicators

## AI-Powered Features

### AI Chat Assistant ("Glen")
A 24/7 AI ISO consultant available within the dashboard. Glen can:
- Answer questions about ISO clauses and requirements across all five standards
- Interpret what users need to do to comply with specific clauses
- Help write or improve processes, policies, and procedures
- Prepare users for internal or external audits
- Explain non-conformances and corrective actions
- Guide users through AI management system implementation per ISO 42001
- Help complete the AI Controls Statement of Applicability
- Provide clickable navigation links to relevant dashboard sections
- Handle general quality management, environmental management, health & safety, information security, and AI governance questions

### AI-Generated Briefing Content
Generates awareness briefing content tailored to the user's business context including:
- Industry-specific examples and scenarios
- Company name personalisation
- Country-specific regulatory references
- Service and product-relevant content
- Structured sections: Purpose, Key Points, What This Means For You, Discussion Questions, Actions Required, and Key Message
- PDF export with embedded scenario imagery

### AI Process Document Parsing
Upload existing process documents (Word, PDF) and AI extracts:
- Process steps and sequences
- Responsible parties
- Inputs and outputs
- Process boundaries
- Structured data for the process flowchart builder

### AI-Assisted Audit Recommendations
During internal audits, AI provides:
- Clause interpretation guidance
- Evidence suggestions
- Common non-conformance patterns
- Recommendations for audit focus areas

## Pricing

| Plan | Standards | Price (GBP/month) | Description |
|------|-----------|-------------------|-------------|
| Starter | 1 ISO Standard | £50/month | Choose any one standard: ISO 9001, 14001, 45001, 27001, or 42001 |
| Professional | 2 ISO Standards | £75/month | Choose any two standards |
| Top 3 Package | 3 ISO Standards | £100/month | ISO 9001 + ISO 14001 + ISO 45001 — most popular |
| Top 4 Package | 4 ISO Standards | £125/month | ISO 9001 + ISO 14001 + ISO 45001 + ISO 27001 |
| All 5 Standards | 5 ISO Standards | £150/month | ISO 9001 + ISO 14001 + ISO 45001 + ISO 27001 + ISO 42001 |

All plans include: full access to all relevant modules, AI chat assistant, AI-generated briefing content, unlimited team members, document control, risk registers, internal audit tools, NCR tracking, cloud-based access from any device, and a free trial with no credit card required.

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## Content Usage

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